We strongly believe that design that benefits people and the planet should be the expectation, not the exception. We are carefully monitoring the Covid-19 situation, not just here in New Zealand but across the globe, working hard to keep you up to date, and to make sure that our craftsmen and couriers stay safe at each stage of our production cycle.

We are open! 

Our online store is open and our bags are available to purchase. It's at times like these when your support means so much to us, as it means we can continue to help our craftsmen and their families in Bali & India.

Shipping

Under the traffic light system here in New Zealand we are still shipping! If you are outside of Auckland you will get your bag in 1-2 working days.

If you are in Auckland there may be slight delays to shipping, but you should receive your order within 1-3 working days. Please do be patient though, as we know couriers are working tirelessly around the clock to get everyone their orders as quickly as possible.

If you are ordering internationally there may be slight delays, however if this is outside of our usual timeframe we will email you to let you know.

*Please note that we don't ship on New Zealand public holidays. 

Our craftsmen

Ensuring that our craftsmen are able to continue working in a safe healthy environment is of utmost priority. Therefore in both of our workshops in Bali and in India, craftsmen are working at reduced capacity to allow for safe social distancing. We have consistent contact with both workshops to ensure we are doing all that we can to keep empowering them and keep them safe.

If you've any questions please email support@duffleandco.com and we will be in touch as soon as we can.

Stay safe and be kind.

Emily & Danny.